Windows Software Self Help Options
AppsAnywhere Software Portal
The AppsAnywhere Software portal is available for Engineer Computer Services managed systems. It allows for the installation of software we have packaged to be deployed to Engineering computers. Currently requires logged in HawkID to be added to a specific group.
Self Service Options
AppsAnywhere is restricted to College of Engineering systems only.
- Sign in with your HawkID and Password
- Your computer may ask you to ALLOW communication to the AppsAnywhere application on the local system. CLICK ALLOW.
- Once the Validation is in progress, you will get a popup to open the AppsAnywhere Launcher,
Click on the Open AppsAnywhere Launcher button.- Optionally you can also check the "Always allow..." checkbox as well.
![Open Launcher]()
- Optionally you can also check the "Always allow..." checkbox as well.
- Select the application you wish to pull down to your computer. This Applicaiton will then reside on the system until it is removed.
Altiris Software Portal
The Altiris Software Portal is installed on Engineering Computer Services managed systems. It allows for the installation of software we have packaged to be deployed to Engineering computer
Using Altiris Software Portal
The Altiris Software Portal is only available on Engineering Computer Services managed Windows computers.
- Right click on the Altiris Agent icon in the System Tray (yellow circle icon with a green padlock) at the bottom right of the screen and select Software Portal.
- Log into the portal with your HawkID and Password.
- Select software to install
Microsoft Endpoint Management Software Center
SCCM
Macintosh Software Self Service Options
Self Service (Mac only)
University of Iowa branded Self Help for Macs is installed on all University owned Macs. It is located in the Applications folder.
Mac Self Help
- On your Mac, go to the Application folder and click on the Self Service Icon
- Log in to the Self Service with your HawkID and Password
- The click on the desired application to Install, Setup, or even Reinstall
