The College of Engineering Computer Services provides IT services for College and University students, faculty, staff, researchers, and more. While the services we provide are individualized for each person or problem, the general services we provide are under the following categories.
If you don't see the specific service you need, do not fear. Our services can vary greatly depending on project scale and scope. Get in touch with us today and we will do everything we can to help!
VDI, Virtual Desktop Infrastructure, creates a secure connection between your remote computer and a virtual Windows machine that has the Engineering lab software load. Use VDI if you want to work on class projects that require software such as MATLAB and Mathematica.
A Virtual Private Network (VPN) gives you a secure way to get access to files. The Junos Pulse VPN gives you a secure way to connect to Engineering College resources from outside of the college and off campus. You can use Junos Pulse to get secure access to files in your home directory and files in shares; engineering email; ICON course sites; the license server to run software; and Remote Desktop (for faculty and staff). Here are instructions for Windows Systems, Mac Systems, and Linux Systems.
The network, though invisible, is what underlies the functioning of computers. ECS provides Engineering campus buildings with networking services. The ECS networking staff installs, manages, and enhances the network that allows users to save and copy files, print, connect to the internet, and send and receive email. In the Seamans Center the computer network runs on a dual redundant 10 GB backbone network with 1 GB links to each network port. Networking services include:
Computer network names and addresses (IPv4, IPv6, DNS, and DHCP)
Firewall and off-campus connectivity to campus resources (VLANs, local scope addressing, and Junos Pulse VPN)
Adding servers to the engineering network
ECS networking handles all work requests for adding, moving, or removing network lines or telephone lines. ECS coordinates with ITS to complete the work order to add or remove a line. Telephone reconfigurations may be sent directly to ITS or to ECS. ECS will consult on telephone reconfiguration issues for no fee, while ITS charges for these services.
Engineering Computer Services together with ITS networking services provide networking services to the Engineering campus, includes the following buildings:
Engineering Research Facility
Stanley Hydraulics Lab
Hydraulics Wind Tunnel Annex
Hydraulics East Annex
Hydraulics Model Annex
Hydraulics Wave Basin Facility
Hydraulics Annex 1
Hydraulics Annex 2
ECS covers the monthly cost of networking services for academic and research computers.
Note that wireless connectivity (eduroam) on campus is supported by ITS. Local wireless access points are prohibited by University policy.
Specialized applications development and porting by contract.
Hardware and software management for specialized departmental labs and general college instructional labs. Application assessment, installation, integration, troubleshooting. Remote X Windows and SSH access for students and instructors. Remote Microsoft Windows access for students and instructors. Linux Classtops available in University Classrooms (Seamans Center). Determining appropriate system configuration for lab systems, negotiating volume purchases.
Virtual machine hardware and software (Servers, blades, Vmware), Central database server instances shared by various faculty, staff, and students, Core infrastructure storage (VM storage), Management of data center facilities, Management of Engn, CCAD and IIBI Active Directory Domains, Networking for College of Engineering Buildings (Seamans, ERF, SHL, etc.)
Management and support of digital signage endpoints, Management and support of video conferencing systems, Support and management of common classroom technology (projectors, flat panel displays, A/V equipment) Support and management of common conference room technology (projectors, flat panel display, A/V equipment) Room scheduling displays
Specialized storage for backup data for research groups, File storage for research groups, File storage for private home directories and shared group directories, Replication/backups of systems providing core services, Backup / replication of desktops and mobile devices
Support for calendaring portion of campus Microsoft Exchange service, Support for email portion of campus Microsoft Exchange service, Support for collaboration portion of campus Microsoft Skype for Business service, Support for voice communication portion of campus Microsoft Skype for Business service, Support for mailing lists and email redirection.
Advice and recommendations on purchasing hardware to meet specialized needs, Advice and recommendations on purchasing software to meet specialized needs, Additional computer/user support services beyond Basic Support (applies to faculty and staff), Specialized support for research users, their labs, and equipment.
Shared Wiki service, Shared Microsoft SharePoint service, Specific web site frameworks running on top of a LAMP stack, College Wiki Services, Shared Wordpress web site hosting service
The Engineering Technology Centers (ETC) staff provide audio visual (AV) support for engineering conference rooms and labs in the Seamans Center. The list of conference rooms with the equipment available in each gives you an idea of how many pieces of equipment must be selected, ordered, installed, and maintained. Projectors need to have bulbs replaced or the dust vacuumed from the housing. Microphones need to be selected and installed, and then cabled so as to be useful. Computer keyboards and mice require charged batteries and computer and monitors need securely connected cables. (It is true that computers are not AV equipment, but ETC does select, order (***add link to ordering page when written), install, program, repair, and service the conference room and lab computers.)
When you need to specify or order AV equipment in SC, please call the ETC main office, 319-335-5751, and ask for AV design to get help choosing the equipment. When AV equipment needs maintenance, please call the Engineering Electronics Shop, 319-335-5760.
Services related to AV equipment that ETC provides include:
ordering and delivery
ETC also augments the ITS AV support for general assignment classrooms in Seamans Center. Calls to the classroom help line, 319-335-1956, are handled by ITS, but often an ETC staffer provides the on site support.
Schedule consulting appointment for General Consult or Part or Sales with Engineering Electronics Shop.
We have a counter sales facility located in room 2018 SC for all Faculty, staff and students to purchase lab parts and kits for classes, research and other projects. This location also provides consultation and purchasing of electronics equipment. Check the Electronics Shop Online Storefront to see all products available in the shop.
Advanced additive printing of parts by optimizing resolution, slicing, materials, and build orientation with the use of commercial grade 3D printers.
Post processing available. Examples: threaded inserts and part smoothing.
The Electronic Shop can help fabricate original electronics equipment design and prototype work for researchers. Capabilities include chematic capture, circuit analysis, board layout, routing, prototyping double-sided printed circuit boards.
The Electronics Shop can provide preventive maintenance, calibration, and repair of departmental teaching lab equipment.