Frequently Used Links
Virtual Office Hours - via Zoom
For help using Zoom: Zoom - Getting Started
3D Printing Services
Schedule Consult - Engineering Technical Services
Services
The College of Engineering Computer Services provides IT services for College and University students, faculty, staff, researchers, and more. While the services we provide are individualized for each person or problem, the general services we provide are under the following categories.
If you don't see the specific service you need, do not fear. Our services can vary greatly depending on project scale and scope. Get in touch with us today and we will do everything we can to help!
Engineering Computer Services
General computer consulting with Engineering Help Desk / Engineering Computer Services
Schedule consulting appointment for hardware purchasing with Engineering Computer Services
Also refer to the following Hardware Policies:
Contact options:
Schedule via Calendar (Requires Office365)
Hardware Request Workflow (required)
Schedule consulting appointment for software purchasing with Engineering Computer Services.
Also refer to the following Software Policies
Contact options:
Schedule via Calendar (Requires Office365)
Software Request Workflow (required)
Printing services for large format applications (posters), Printing services for administration and research groups, Printing services for computer lab users (instructional)
Poster Printing
Please allow 24 hours for processing. Paper roll is 42" maximum on one dimension.
Lab Printing
VDI, Virtual Desktop Infrastructure, creates a secure connection between your remote computer and a virtual Windows machine that has the Engineering lab software load. Use VDI if you want to work on class projects that require software such as MATLAB and Mathematica.
A Virtual Private Network (VPN) gives you a secure way to get access to files. The Junos Pulse VPN gives you a secure way to connect to Engineering College resources from outside of the college and off campus. You can use Junos Pulse to get secure access to files in your home directory and files in shares; engineering email; ICON course sites; the license server to run software; and Remote Desktop (for faculty and staff). Here are instructions for Windows Systems, Mac Systems, and Linux Systems.
Form to request UICapture Folder
Instructions on use of UICapture (Panopto)
- Windows Remote Desktop - Connect to your office desktop
- HP RGS - Experimental Hight graphics desktops limited access
- Engineering VDI - Remote desktops with engineering software
The network, though invisible, is what underlies the functioning of computers. ECS provides Engineering campus buildings with networking services. The ECS networking staff installs, manages, and enhances the network that allows users to save and copy files, print, connect to the internet, and send and receive email. In the Seamans Center the computer network runs on a dual redundant 10 GB backbone network with 1 GB links to each network port. Networking services include:
- Computer network names and addresses (IPv4, IPv6, DNS, and DHCP)
- Firewall and off-campus connectivity to campus resources (VLANs, local scope addressing, and Junos Pulse VPN)
- Adding servers to the engineering network
ECS networking handles all work requests for adding, moving, or removing network lines or telephone lines. ECS coordinates with ITS to complete the work order to add or remove a line. Telephone reconfigurations may be sent directly to ITS or to ECS. ECS will consult on telephone reconfiguration issues for no fee, while ITS charges for these services.
Engineering Computer Services together with ITS networking services provide networking services to the Engineering campus, includes the following buildings:
- Seamans Center
- Engineering Research Facility
- Stanley Hydraulics Lab
- Hydraulics Wind Tunnel Annex
- Hydraulics East Annex
- Hydraulics Model Annex
- Hydraulics Wave Basin Facility
- Hydraulics Annex 1
- Hydraulics Annex 2
ECS covers the monthly cost of networking services for academic and research computers.
Note that wireless connectivity (eduroam) on campus is supported by ITS. Local wireless access points are prohibited by University policy.
Specialized applications development and porting by contract.
Hardware and software management for specialized departmental labs and general college instructional labs. Application assessment, installation, integration, troubleshooting. Remote X Windows and SSH access for students and instructors. Remote Microsoft Windows access for students and instructors. Linux Classtops available in University Classrooms (Seamans Center). Determining appropriate system configuration for lab systems, negotiating volume purchases.
Virtual machine hardware and software (Servers, blades, Vmware), Central database server instances shared by various faculty, staff, and students, Core infrastructure storage (VM storage), Management of data center facilities, Management of Engn, CCAD and IIBI Active Directory Domains, Networking for College of Engineering Buildings (Seamans, ERF, SHL, etc.)
Management and support of digital signage endpoints, Management and support of video conferencing systems, Support and management of common classroom technology (projectors, flat panel displays, A/V equipment) Support and management of common conference room technology (projectors, flat panel display, A/V equipment) Room scheduling displays
Specialized storage for backup data for research groups, File storage for research groups, File storage for private home directories and shared group directories, Replication/backups of systems providing core services, Backup / replication of desktops and mobile devices
Support for calendaring portion of campus Microsoft Exchange service, Support for email portion of campus Microsoft Exchange service, Support for collaboration portion of campus Microsoft Skype for Business service, Support for voice communication portion of campus Microsoft Skype for Business service, Support for mailing lists and email redirection.
Advice and recommendations on purchasing hardware to meet specialized needs, Advice and recommendations on purchasing software to meet specialized needs, Additional computer/user support services beyond Basic Support (applies to faculty and staff), Specialized support for research users, their labs, and equipment.
Shared Wiki service, Shared Microsoft SharePoint service, Specific web site frameworks running on top of a LAMP stack, College Wiki Services, Shared Wordpress web site hosting service
The Engineering Technology Centers (ETC) staff provide audio visual (AV) support for engineering conference rooms and labs in the Seamans Center. The list of conference rooms with the equipment available in each gives you an idea of how many pieces of equipment must be selected, ordered, installed, and maintained. Projectors need to have bulbs replaced or the dust vacuumed from the housing. Microphones need to be selected and installed, and then cabled so as to be useful. Computer keyboards and mice require charged batteries and computer and monitors need securely connected cables. (It is true that computers are not AV equipment, but ETC does select, order (***add link to ordering page when written), install, program, repair, and service the conference room and lab computers.)
When you need to specify or order AV equipment in SC, please call the ETC main office, 319-335-5751, and ask for AV design to get help choosing the equipment. When AV equipment needs maintenance, please call the Engineering Electronics Shop, 319-335-5760.
Services related to AV equipment that ETC provides include:
- consulting
- system design
- ordering and delivery
- installation
- programming
- preventive maintenance
- repair
- service
- help desk
ETC also augments the ITS AV support for general assignment classrooms in Seamans Center. Calls to the classroom help line, 319-335-1956, are handled by ITS, but often an ETC staffer provides the on site support.
Engineering Electronics Shop
Schedule consulting appointment for General Consult or Part or Sales with Engineering Electronics Shop.
We have a counter sales facility located in room 2018 SC for all Faculty, staff and students to purchase lab parts and kits for classes, research and other projects. This location also provides consultation and purchasing of electronics equipment.
Two levels of 3D printing are available. Please select the level of quality that you will need.
Basic 3D Printing (through the Engineering Electronics Shop)
- Consumer grade 3D printing services. Material colors (Black, White, Red, Orange,Yellow, Green, Blue, Purple, Warm Gray, Cool Gray).
- We do not edit your print! If you need anything changed or added please use the Advanced 3D Printing service.
Advanced 3D Printing (through the Engineering Machine Shop)
- Advanced additive printing of parts by optimizing resolution, slicing, materials, and build orientation with the use of commercial grade 3D printers.
- Post processing available. Examples: threaded inserts and part smoothing.
The Electronic Shop can help fabricate original electronics equipment design and prototype work for researchers. Capabilities include chematic capture, circuit analysis, board layout, routing, prototyping double-sided printed circuit boards.
The Electronics Shop can provide preventive maintenance, calibration, and repair of departmental teaching lab equipment.
The Electronics Shop can provide cutting, etching and engraving of materials.
The Electronics Shop manages rentable of student lockers located in the Seamans Center.
(minimum charge)
Full color printing on most surfaces 12"x12"x4"
Workshops on basic electronic skills such as soldering, circuit board design, and more.
Engineering Machine Shop
Two levels of 3D printing are available. Please select the level of quality that you will need.
Basic 3D Printing (through the Engineering Electronics Shop)
- Consumer grade 3D printing services. Material colors (Black, White, Red, Orange,Yellow, Green, Blue, Purple, Warm Gray, Cool Gray).
- We do not edit your print! If you need anything changed or added please use the Advanced 3D Printing service.
Advanced 3D Printing (through the Engineering Machine Shop)
- Advanced additive printing of parts by optimizing resolution, slicing, materials, and build orientation with the use of commercial grade 3D printers.
- Post processing available. Examples: threaded inserts and part smoothing.
Schedule design consulting appointment with Engineering Machine Shop
Contact options:
Consult, design, create process, and manufacture prototypes using all equipment in Engineering Technology Center.
Provide cutting and forming of materials using 5 axis waterjet, shear, and saws and machining of material using both manual and CNC mills, Lathes, and other equipment.
Provide 3D scanning and probing of parts using Faro arm and laser scanner that includes file manipulation using Geomagic, Magic’s, and other solid modeling software.
Provide basic Machine Shop training on milling, drilling, cutting, sanding, waterjet cutting, and more.