Contact the Help Desk
Ask a Consultant
Use Online Web Form
Email Consultant
Email Help Desk
Talk to Consultant
Call Help Desk 319-335-5055
Online Help Session
With Online Staff
Virtual Office
via Zoom
Schedule Consult
with Help Desk staff
Poster Printing
allow one business day
Location
1256 SC
Hours
| Sun | Closed | |
| Mon | 8:00am | 5:00pm |
| Tue | 8:00am | 5:00pm |
| Wed | 8:00am | 5:00pm |
| Thu | 8:00am | 5:00pm |
| Fri | 8:00am | 5:00pm |
| Sat | Closed | |
Help for Students, Staff, and Faculty
The Engineering Help Desk staff answers questions and solves technical issues for College of Engineering students, staff, and faculty
Frequently Asked Questions
The Engineering Help Desk staff can help with most technical issues for everyone in the College of Engineering. Below are some of the common problems that we help people with. Don't see your problem or question listed below? Don't worry! We can help fix most issues, or find someone within the University who can. Feel free to stop in, call, or email your questions to us.
- Looking for Windows software? Check in AppsAnywhere on the computer.
- Need help connecting into Eduroam?
- Need help remotely accessing Windows or Linux systems?
- Need help running graphical Linux session from Windows or Mac?
- Need help connecting by VPN to the University Network when off campus?
- Have questions about Printing in computer labs?
- Need help mapping a Drive or File Share?
- Have questions about Linux quotas?
- Need to Request Software?
- Report a lost item or find a lost item
- Electronic door access
- Want to see a summary of available resources and services at ETC?